Success at ITT

Learn how ITT created a single source of truth across customer, vendor and materials data.

Challenges

• Integrate operations across 4 different business units
• Combine and clean customer, vendor, and parts records from 3 existing SAP instances and handle data changes when 4th ERP application was upgraded
• Create Golden Records and maintain consistency moving forward
• Create single source of truth across customer, vendor, and materials.

Strategy

• Real-Time ERP Integration & Workflow
• MDM foundation for ERP / CRM data workflow
• Consolidated 360° view of Customer, Vendor, and Materials
• Significantly reduced man hours establishing a process to handle existing data and future proof a process for maintaining data

Technologies

• Microsoft SQL Server
• SAP
• SalesForce