Learn how ITT integrated operations across 4 business units, and created a single source of truth across customer, vendor and materials data.
Challenges
- Integrate operations across 4 different business units
- Combine and clean customer, vendor, and parts records from 3 existing SAP instances and handle data changes when 4th ERP application was upgraded
- Create Golden Records and maintain consistency moving forward
- Create single source of truth across customer, vendor, and materials.
Strategy
- Real-Time ERP Integration & Workflow
- MDM foundation for ERP / CRM data workflow
- Consolidated 360° view of Customer, Vendor, and Materials
- Significantly reduced man hours establishing a process to handle existing data and future proof a process for maintaining data
Technologies
- Microsoft SQL Server
- SAP
- SalesForce
