Success at ITT

Learn how ITT created a single source of truth across customer, vendor and materials data.

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Challenges

  • Integrate operations across 4 different business units
  • Combine and clean customer, vendor, and parts records from 3 existing SAP instances and handle data changes when 4th ERP application was upgraded
  • Create Golden Records and maintain consistency moving forward
  • Create single source of truth across customer, vendor, and materials.

Strategy

  • Real-Time ERP Integration & Workflow
  • MDM foundation for ERP / CRM data workflow
  • Consolidated 360° view of Customer, Vendor, and Materials
  • Significantly reduced man hours establishing a process to handle existing data and future proof a process for maintaining data

Technologies

  • Microsoft SQL Server
  • SAP
  • SalesForce
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