Success at Ossur - Enterprise Master Data Management • Profisee

Learn how Ossur reduced shipping costs and addressed data quality across 10 systems.

Challenges

Rapid growth fueled by acquisition – 10 diﬀerent operational systems with 20 instances of Dynamics NAV. Dynamics CRM second attempt to upgrade – ﬁrst failed due to poor data.
Disparate customer service applications leading to poor data quality, frustrating customer experience and satisfaction issues.
Össur was unable to create reliable reports and analytics hindering sales and proﬁtability due to bad, inaccurate data.
Current MDM tool in place, but IT driven not business focused.

Strategy

Microsoft Stack connectivity made a seamless migration from MDS to Proﬁsee Platform and delivered KEY business user functionalities including a simple personalized user interface.
Create a culture of data – now the business quickly recognizes master data and knows when to ask for strategic help.
Address data inconsistencies across multiple domains using the Proﬁsee Platform and show how MDM team can support acquisition strategy.

Levels of Success

Strategic

“Added address verification, fixed errors – Reduced shipping cost”
“Quick wins brought 100% executive support – A culture of data”

What’s Next

“Drive Strategic real-time customer record creation process”
“Support culture of data in all processes including customer facing representative adding key customer data to master data hub”

Harvard Business Review on the Path to Trustworthy Data

of executives say that having a strong master data management program is important to ensuring their future success.

of executives believe their organizations are underinvesting in their enterprise-wide data strategy.

of executives say their organizations rely on more than 6 data types that are essential to business operations.

of respondents who have employed MDM say their organizations' approach to MDM is moderately or very effective.

*Source: Harvard Business Review Analytic Services, June 2021

Four stars

“The Profisee MDM platform provides exactly what we are looking for.”

―Slobodan R.

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“Very capable MDM platform with solid development toolkit and favorable TCO”

―Data & Analytics Architecture Manager in the Manuf

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Four stars

“Profisee really stood out with their attractive pricing model and implementation time compared to the competition.”

―Project Manager in the Finance Industry

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Four and a half stars

“Very affordable and user friendly. Great for modeling big data domains.”

―User in Higher Education

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Four and a half stars

“Great end-to-end product to make MDM easier for organizations.”

―Internal Consultant

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“Excellent vision and roadmap for the product.”

―Senior Manager Business Intelligence in the Servic

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Four stars

“The Profisee product is intuitive enough for us to implement our first domain in under six months.”

―Manager of Data Architecture in the Manufacturing

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“The technology is well built and is a flexible/robust tool – powerful engine and has solid UI and exceptional workflows – and ability to customize.”

―Vice President in the Manufacturing Industry

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“The best thing about the software is the UI, it is very nice and clear. It is very easy to understand”

―Administrator in Computer Software

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