Monday, June 26, 2017
Industry Models Hospitality & Gaming

The Hospitality & Gaming industry is dominated by lists of tables, rooms, locations, games, equipment, licenses, regulations, and people. This industry operates across multiple business sectors—from hotel management and gaming, to retail, restaurants, and entertainment—naming only a few. Managing these operations requires many complex systems for day-to-day transactional data management. As a result, this industry hasn’t been served adequately by the technology industry. Maestro’s multi-domain platform is already equipped to manage systems integration in such a scenario, but the Maestro Hospitality & Gaming model takes this a step further.

Organizations that manage data assets and relationships effectively can gain a significant advantage over their competitors. Maestro’s Hospitality & Gaming solution delivers the best practices and management tools required to tackle this challenge, and at a fraction of the typical MDM cost.

End-to-end Hospitality & Gaming MDM

Maestro Hospitality & Gaming, constructed from Profisee’s extensive real-world experience, delivers a comprehensive MDM solution—expansive data model and industry reference data; matching, survivorship, and data quality strategies; integration, collaboration, and governance services; expert skills transfer and implementation services; and complete platform and solution support.


Maestro Hospitality & Gaming delivers all the software, master data models, and skills you need to be successful in a single investment. From day one, budget, investment, and ROI are known. No hidden costs exposed later in the project, no transaction fees for data quality, no variable record volume costs based on the size of your business or data models, and no extra fees for tackling your next data domain.


Maestro Hospitality & Gaming encompasses education and skills transfer as critical components of solution delivery. All Industry Solutions include full class-room training, extended project documentation, and skills transfer. Short-term self-sufficiency is key to leveraging your team, executing on optimal ROI, and efficiently delivering additional MDM and reference data solutions in the future.

MDM Expertise

Profisee is a full-service MDM provider, delivering best-in-class soft-ware, comprehensive industry models, and expert services and support. For resource-constrained customers, Profisee provides complete turnkey services—from basic SQL Server installation, to industry-specific model extension, to establishing best-practice business processes and data governance programs.

The Whole Package

Full-featured Hospitality & Gaming Model

Maestro Hospitality & Gaming solution contains 60 entities, such as Rooms, Customer, Customer Loyalty, Gaming Devices, and Tables, as well as over 400 attributes. Relationship hierarchies, attribute groupings, security roles, and personalized workspaces provide optimal efficiency and productivity for data stewards from the start. Compatible with many industry standards, Maestro Industry Solutions provides users with a consistent model to accelerate implementation while providing the ability to customize to match their unique business requirements.

Data Quality

Business Rules – Maestro Hospitality & Gaming ships with over 50 pre-configured business rules to provide instant feedback on data quality and validation issues. Maestro Hospitality & Gaming provides users with an easy-to-use interface for managing and extending pre-packaged business rules.

Location & Contact Data Services – Maestro Hospitality & Gaming embraces the very best in location and contact data quality services built directly into your MDM platform—all at a fixed price and without any per-record transaction fees. Address standardization, mailing deliverability, and contact and email verification strategies improve data accuracy and provide necessary standardization for high-quality person and location matching results.

Matching and Survivorship Strategies – Maestro Hospitality & Gaming comes pre-loaded with initial matching policies for central entities, such as Customers and Employees. Survivorship strategies are configured to master the best data to form the optimum golden record, as well as harmonize golden record data back to source records. Synonym lists improve matching accuracy by standardizing common nomenclature discrepancies.

Integration Service Accelerators

All major entities contain a corresponding Integration Services package to assist users in building integration both within and outside of the data model.

Customizable Storage

While the Hospitality & Gaming industry model initially provides many common Master entities—Customer, Employee, Rooms, Gaming Devices, Tables, etc.—users also have the flexibility to customize entities to include any additional information their unique organization needs to track.

Fraud Protection

Hospitality & Gaming is a cash heavy industry, dependent on honest workers and adequate paper trails. Profisee understands these unique vulnerabilities and engineered the Maestro Hospitality & Gaming solution to mitigate them. With Maestro Hospitality & Gaming, protect your organization from fraud and be prepared for audits with identity verification strategies and effective data management.

Hierarchy Management

Maestro Hospitality & Gaming can support any number of hierarchies on any entity. The Maestro Hospitality & Gaming industry solution includes more than 10 of the most common hierarchy structures out of the box. These hierarchies only require you to load your data into the standard reference entities to become fully operational.


Versioning and additional Hospitality & Gaming solution features can be leveraged to manage snapshots of data across different months, thus providing the capability to manage acquisition models pre and post-acquisition, scenario modeling, and ad-hoc planning.

Maestro Hospitality & Gaming Common Use Cases

Manage Customer Relationships

Catalog, manage, and track customer loyalty and comps by location, date, type, and any other relevant attributes. From householding to customer credit limits, recognize the full picture of your relationship with every customer, big or small.

Tracking your Whole Business

Hospitality & Gaming industry corporations must manage hotels, casinos, gift shops, restaurants, theaters and more under a single name. Run your business with a capable tool and ensure that you can trust every view of your data.

Optimize Employee Management

Deliver a single, secure environment to manage all of the attributes related to Employee entities, and leverage your total skill set by linking employees with certifications and prior employments.

The Short and Sweet

Maestro Hospitality & Gaming provides the starting point for companies seeking to leverage world-class master data management software developed around the Microsoft SQL Server platform. This solution encompasses the master data platform and integrated data quality services necessary to tackle complex requirements. Track everything from relevant regulations, to householding for big spenders, to events and room availability. With the Maestro Hospitality & Gaming solution, get ahead of the technology curve.

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